Introduction
Gloria Jeans Coffees KSA (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, hold, use, and disclose your personal information when you interact with us, including through our website, mobile app (if applicable), and in our stores.
Collection of Personal Information
We collect personal information in various ways, including:
When you visit our website or mobile app (if applicable)
When you make a purchase in-store
When you sign up for our loyalty program or mailing list
When you participate in surveys, promotions, or contests
When you contact us through social media, email, or phone
The types of personal information we collect may include:
Name
Contact details (email address, phone number)
Demographic information (age, gender)
Purchase history
Loyalty program information
Information collected through cookies and similar technologies (browsing activity, device information)
Use of Personal Information
We use your personal information for various purposes, including:
To process your orders and transactions
To send you marketing communications (with your consent)
To personalize your experience on our website and mobile app (if applicable)
To improve our products and services
To comply with legal and regulatory requirements
Disclosure of Personal Information
We may disclose your personal information to third-party service providers who help us operate our business, such as payment processors, marketing agencies, and data analytics providers. We will only disclose the information necessary for them to perform their services.
We may also disclose your personal information if required by law or to protect the rights and safety of ourselves, our customers, or others.
Your Rights
You have the right to access, correct, and delete your personal information. You can also opt out of receiving marketing communications from us. To exercise these rights, please contact us using the information below.
Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Links to Other Websites
Our website and mobile app (if applicable) may contain links to other websites. We are not responsible for the privacy practices of these other websites.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and mobile app (if applicable).
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@gloriajeansksa.com
